Kontaktinformationen

Contact Do you have questions about our products, your order, or need assistance? Contact us – our customer service team is here to help!

📧 Email The best way to reach us is by email:

✉️ contact@carluxpros.com We usually respond within 1–2 business days.

📦 Order Status

Would you like to check the status of your order? 

🔎 You can do this using the tracking number you receive by email once your order has been shipped.

 If you have not received a tracking number or have other questions about your order, please contact us and include your order number in your message.

Note: Please do not send returns to this address without prior agreement.

For returns, please contact us by email first.

⏰ Customer Service Hours

 🕘 Monday – Friday: 9:00 AM – 6:00 PM

🕘 Saturday – Sunday: Closed

Our team will do its best to respond as quickly as possible!